Posted By: I Mates Consultants | Posted on: October 22, 2019
India Chennai Cuddalore Vellore Thanjavur Tiruchirappalli Salem Erode Madurai Coimbatore
200000-350000 RS
2-7
Description:

Profile - Gold Loan Officer | Retail Assets | A Leading Bank

Scope of the Role - To ensure quality of customer service, gold collateral / asset quality & Process adherence, there by achieving growth the objectives of the organization.

Responsibility

(a) To conduct valuation and verification of gold ornaments with respect to weight, purity & Detect spurious, low purity gold and frauds to mitigate the risk.
(b) Ensure that proper KYC and other prescribed documentation process is followed before and after the disbursement of loan
(c) Adhere the Policy, Process & other guidelines of the bank. Improve the existing process to overcome the probable risk.
(d) Maintaining the TAT in the timely disbursement of Gold loan.
(e) Retention of customers / portfolio by meaningful engagement time to time.
(f) Secure safe room operations, security measures, day to day working of branch.

Ideal Candidate -  Candidate who have atleast 2 years of experience in Gold loans.

Skills:
gold loan cross selling upselling client retention customer service operations


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