Posted By: I Mates Consultants | Posted on: October 17, 2019
Oman
Salary : Best in the industry
15-20
Description:

Experience - Overall Exposure should be 15 to 20 years where as 5 to 10 years as a Genearl Manager or Assistant Generat Manager.

Scope of the Role-Manage the whole business operations of the property.

GM DUTIES AND RESPONSIBILITIES:

  • Oversee the operations functions of the hotel, as per the Organizational chart.
  • Hold regular briefings and meetings with all head of departments.
  • Ensure full compliance to Hotel operating controls, SOP’s, policies, procedures and service standards.
  • Lead all key property issues including capital projects, customer service and refurbishment.
  • Handling complaints, and oversee the service recovery procedures.
  • Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
  • Manage on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
  • Ensure all decisions are made in the best interest of the hotels and management.
  • Deliver hotel budget goals and set other short and long term strategic goals for the property.
  • Developing improvement actions, carry out costs savings.
  • A strong understanding of P&L statements and the ability to react with impactful strategies
  • Closely monitor the hotels business reports on a daily basis and take decisions accordingly. 
  • Ensure that monthly financial outlooks for Rooms,Food& Beverage, Admin & General, on target and accurate.
  • Maximizing room yield and hotels / resort revenue through innovative sales practices and yield manag

 

Skills:
hotels resorts general manager

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