Posted By: I Mates Consultants | Posted on: September 13, 2019
India Trivandrum
500000-800000 RS
5-8
Description:

Profile - Branch Operations Manager | Retail Operations | Branch Banking 

Scope of the role - Spearheading the entire branch operations of the branch, Handle the personal bankers, Tellers and welcome desk.

Responsibility - 

1) Branch Operations and Audit Compliance.

2) Direct all operational aspects including distribution operations, customer service, human resources and administration.

3) Adhere to high ethical standards, and comply with all regulations/ applicable laws

4) Resolution of customer queries/complaints. 

5) Supervise & Monitor Personal Bankers and contract staff in terms of productivity & other issues.

Ideal Candidate - Candidates who have good exposure in branch banking operations.

 

Skills:
banking operations team handling


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